Refund policy
Mobile Zones – Return & Refund Policy
At Mobile Zones, we want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.
Returns You have 14 days from the date of receipt to return an item. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition you received it.
Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7–10 business days to your original payment method.
Non-Returnable Items
- Items damaged due to misuse
- Items without original packaging
- Software or digital products
How to Initiate a Return Contact us before sending any item back:
- 📱 WhatsApp: +351 924 444 671
- 📧 Email: mobilezona804@gmail.com
- 📍 Address: Centro Comercial de Vialonga, R. Prof. Egas Moniz 86B LOJA 21, 2625-655 Vialonga